Terms and Conditions

General Terms

When wheels are removed during an alloy wheel refurbishment, on replacement all wheel nuts including lockers will be torqued to manufacturers guidelines. Due to the increased depth of paint following refurbishment all wheel nuts including lockers must be checked 25 miles after collection of the vehicle.

Following a full valet or full interior where the inside of the vehicle has been shampooed, you must ensure that the vehicle is aired and dried to prevent any damage to upholstery or sensitive electrical equipment due to moisture build up through lack of ventilation ultimately leading to mould development and stale odours.

We will not be liable for the cost of replacement of any wheel nuts including lockers should any crack, break or round off during removal of wheels to undertake alloy wheel refurbishment. If we anticipate a problem with the removal of said wheel nuts, for example due to heavy corrosion, wear or over tightening, you will be notified prior to removal and your authorisation to proceed obtained.

Vehicles will only be jacked up using the manufactures specified jacking points. We will not be held liable for any damage to the vehicle should damage arise during jacking on these points due to a prior repair to sill, jacking point or corrosion in the metal.

When jacking a vehicle with air suspension, the vehicle will be put into the appropriate jacking mode and we will not be held liable for any subsequent failure of the vehicles air suspension.

Privacy & Data Policy

We collect information from you when you register/fill out a form on our website.

When using the contact form on our website, you will be asked to complete certain fields, although none of those fields are mandatory and you may visit our site anonymously. Any information that you provide helps us to better respond to your enquiry. The email address (should you provide one) may be used to send you information pertaining to your enquiry. Your information will not be sold, exchanged, transferred or given to any other company or third party for any reason whatsoever, without your prior consent. This online privacy policy applies only to information collected through our website and not to information collected offline By completing and submitting our contact form you consent to our privacy policy and that any transmission of data is at your own risk. If we decide to change our privacy policy, we will post those changes on this page.

General Terms & Conditions

We will use all reasonable skill and care to undertake the service that you have instructed us to perform on your vehicle.

We will endeavour to complete this service in line with the given timescale suggested to you, but in the event that we are unable to complete the service as per our guideline, we will contact you to advise you as such and that the service will be completed at our earliest opportunity. We will accept no liability for failing to deliver our service on time or offer any compensation as a result of this.

We will endeavour to take all reasonable care of your vehicle whilst it is in our possession. If, resulting from our negligence, we cause actual damage to your vehicle, we will, through our choice, either pay reasonable compensation or rectify the damage. We will not however be liable for:

Damage or loss caused by any third party.
Damage or loss which can be attributed to defects, damage or weakness in your vehicle which you failed to disclose to us.
Damage or loss as a consequence of any default on our part.
Damage or loss caused by flood, severe weather, lightning, fire or explosion, civil disorder, war or military operations, national or local emergencies, anything done by the Government or other official authorities or industrial disputes of any kind.
You must disclose to us any known or suspected damage, defect or weakness in your vehicle, prior to our commencement, which may be affected the service that we are to provide.

We do not undertake to insure your vehicle against loss whilst it is in our possession. Insurance of your vehicle remains your responsibility at all times.

You will pay us for our services provided at the price set out in our price list or as quoted prior to service commencement. Should further work be determined once our service has commenced you will be contacted and a price increase will be discussed and agreed before any further work is undertaken.

You will pay us in full on completion of the work undertaken on your vehicle and before it is uplifted. Should you fail to make payment in full your vehicle will remain in our possession, at your risk, until such a time that all outstanding monies have been paid in full.

Any amount that remains unpaid on its due date will be subject to interest at 10% per month until payment has been made in full.

Our determination of the size category of your vehicle in relation to the price list shall be final and binding.

You will be liable for any death, injury or damage suffered by us or our staff attributable to any defect in your vehicle or any harmful contents.

Caution should be exercised when returning to your vehicle as polish and other cleaning products can be slippery. We accept no liability for any loss or damage or injury to you or your vehicle as a consequence of failing to heed this warning.

Will not under any circumstances re-fit child seats, they must be re-fitted by you.

Old or non original paintwork can be damaged by the cleaning process, all such defects must be highlighted prior to our commencement.

We will not accept liability for damage to polished metal finishes that are not protected by a lacquer unless we have been made aware of this prior to our commencement.

Older cars may have weaker plastics and our service is provided at your risk in respect of vehicles over 4 years old.

You will confirm that you have a spare set of keys for the vehicle as we will not be liable for any loss or damage as a result of our losing or locking the keys inside the vehicle.

Engine bay and manufacturers warranty wax can be removed at your request and risk. However any alarms, immobilisers or other fitted electronic components must be pointed out to us before our commencement.

We reserve the right to amend these terms and conditions without prior notice and any changes will be posted on this site.

Credit / Debit Card Payment Terms & Conditions

These terms and conditions apply to all credit/debit card transactions made whether in person or over the telephone.

By making a credit/debit card payment you accept these terms and conditions.

By providing your credit/debit card information:

You are stating that you are an authorised user of the card and that the associated information entered is accurate.
You are authorising us to charge the amount you have requested to your card.
You are also authorising us to return to your card any funds that may fall due to you as a result of any refund authorised by us.
If a charge is declined or reversed by a card issuer then we reserve the right to recover the funds due from you via an alternative method of payment.
We reserve the right to amend these terms and conditions without prior notice and any changes will be posted on this site.

Cookie Policy

1. What are Cookies?

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device. What are cookies used for?

Cookies are not dangerous. They are not computer programs and cannot be used to circulate viruses.

Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

2. Types of Cookies.

There are generally four categories of cookies: “Strictly Necessary”, “Performance”, “Functionality”, and “Targeting”. We routinely use all four categories of cookies on the Service. You can find out about each cookie category below.

Strictly Necessary Cookies. These cookies are essential, as they enable you to move around the Service and use its features, such as accessing logged in or secure areas.

Performance Cookies. These cookies collect information about how you have used the service, for example, information related to the unique username you have provided, so that less strain is placed on our backend infrastructure. These cookies may also be used by our backend infrastructure to help us route traffic between servers and monitor the loading times for different people. This may include information about your browser and/or device.

Functionality Cookies. These cookies allow us to remember how you’re logged in, whether you chose to no longer see advertisements, whether you chose to accept cookies on the site and to provide related content to articles you have viewed or to assist with posting and/or sharing content on social media sites.

Targeting Cookies. We, our advertising partners or other third party partners may use these types of cookies to deliver advertising that is relevant to your interests. These cookies can remember that your device has visited a site or service, and may also be able to track your device’s browsing activity on other sites or services other than our own. This information may be shared with organizations outside of our own, such as advertisers and/or advertising networks to deliver the advertising, and to help measure the effectiveness of an advertising campaign, or other business partners for the purpose of providing aggregate service usage statistics of aggregate service testing.

3. Why we use Cookies.

We use cookies for the following reasons.

To improve your overall experience
To record site analytics and usage data
To provide targeted adverts
4. Cookies that we use.

As mentioned in section 2. above, we routinely use all of the 4 general cookie categories (“Strictly Necessary”, “Performance”, “Functionality” and “Targeting”). While cookies of these types may not be present at all times on any/all pages, they may be cookies that we either plan on using, or use only in certain aspects of our service.

Most, if not all, of our pages will contain cookies that fall within the “Targeting” and “Performance” cookie categories. The most commonly found cookies for this will be provided by Google Analytics.

4a. Google Analytics

The common cookies used by google analytics on and within our sites are as follows:

Cookie Name Expiration Description
_ga 2 years Used to distinguish.
_gat 10 minutes Used to throttle request rate.
_utma 2 years from set/update Used to distinguish users and sessions.
_utmt 10 minutes Used to throttle request rate.
_utmb 30 minutes from set/update Used to determine new sessions/visits.
_utmc End of browser session Used for historical interoperability.
_utmz 6 months from set/update Stores the source of user acquisition.
_utmv 2 years from set/update Used to store visitor-level custom data.
Note: If you wish to opt-out of providing analytics data for Google Analytics, you may do so at the following link: https://tools.google.com/dlpage/gaoptout

Note2: Further and more detailed information on how google analytics uses cookies may be found here:https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?csw=1#HowGAUsesCookies

5. How long will Cookies stay on my device?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or device until they expire or are deleted.

6. How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.aboutcookies.org/ orhttp://www.allaboutcookies.org/

Note: These sites are in no way endorced by our selves and we are not responsible for the content they may contain. We feel that these sites provide an adequate description and source of information about the use of cookies and how they work.

7. Closing Notes

While this policy defines some specific cookies that we use, we are in no way limited or bound to use only the cookies that have been mentioned. The cookies that we use may change on an infrequent basis, but they will always conform to the categories explained in section 2. above (“Strictly Necessary”, “Performance”, “Functionality” and “Targeting”).